Welcome to the FAQ section of EDC. Here we will try to answer the most common questions we are asked from students, parents and guardians.
Frequently Asked Questions
Whilst students can wear their own appropriate dance wear, we highly recommend purchasing our Uniform from the link in the menu. Students will need this uniform for all future shows.
Just your dance appropriate clothes and uniform as well as a drink, preferably water.
No, not at all! Our lesson’s cover a wide range of experience groups and we are confident we have a class to suit your child’s skill level and experience!
We never over work our pupils and understand everyone has different levels of fitness and health requirements. Rest assured, we look after our students, ensuring they all have adequate breaks and rest periods when needed.
There is always some form of exercise or routine that we can offer to any student with a medical condition or recent/ongoing injury. However, we recommend contacting us prior to joining so we can discuss this further.
Yes, if you visit our Timetable page, you’ll see our current Class Schedules. We also post in the Blog section about upcoming events and share these out on our homepage.
We understand that sometimes emergencies happen and our pupils have to leave early for whatever reason. This is not a problem so long as you understand there can be no reimbursement on payments for lessons if you leave early.
Elite Dance Company Policy
Attendance: Regular class attendance is important in order to improve and develop skills in both gymnastics and dance. If your child does not attend regularly they will fall behind in both exam and show work. If your child is unable to attend please let us know before the class. If you do not attend a class you will still be charged if you pay termly- if you know you are going to miss a class you will have to take the weekly option.
Disrupting behaviour: When a child disrupts the class it can be very dangerous for both them and other students as it takes our attention away from the class. We expect children to be polite and listen when the teachers are speaking and giving instruction. If this behaviour is not followed a parent/guardian may be called to collect.
Bullying: Any form of bullying will not be tolerated. This applies to parents, students and teachers- if this occurs you will be immediately expelled from EDC.
Use of equipment: When using equipment we expect the children to listen and watch when being told how to use it safely and correctly. If we feel that a child isn’t behaving in the correct way whilst using our equipment we will stop them from using it.
Pick up and Drop off: Please be aware that before the class starts we are not responsible for your child. We are aware that a lot of children come to class straight from school; however until the time that our class starts it is not our responsibility to look after any children. If you are going to be late when picking your child up could you please let us know as soon as possible.
Respect other classes: Please ensure you wait outside the hall until the class starts. We have classes that run after each so please respect that and wait outside until they are done.
Uniform: Wearing uniform to class is compulsory. After one term of classes we expect uniform to be worn. This can be bought via the website. Footwear: Jazz shoes for dance must worn- bare foot for gymnastics.
Hair: Gymnastics- French plaits/low pony tail with a plait. Scraped off of the face. Dance- Hair neatly off of the face.
Payments- All payments must be set up by direct debit. Classes will only be refunded if it is at Elite Dance Company’s fault and the class cannot be rescheduled.
All of these rules are to ensure our classes run smoothly and safely.
Are all fully insured and DBS checked.
GDPR stands for General Data Protection Regulation and replaces the previous Data Protection
Directives that were in place. It was approved by the EU Parliament in 2016 and comes into effect on 25th May 2018.
GDPR states that personal data should be ‘processed fairly & lawfully’ and ‘collected for specified, explicit and legitimate purposes’ and that individuals data is not processed without their knowledge and are only processed with their ‘explicit’ consent. GDPR covers personal data relating to individuals. Elite Dance Company is committed to protecting the rights and freedoms of individuals with respect to the processing of children’s, parents, visitors and staff personal data.
The Data Protection Act gives individuals the right to know what information is held about them. It provides a framework to ensure that personal information is handled properly.
GDPR includes 7 rights for individuals
1) The right to be informed
Elite Dance Company is a registered Performing Arts provider with IDTA and as so, is required to collect and manage certain data. We need to know parent’s names, addresses, telephone numbers, email addresses. We need to know children’s’ full names, addresses, date of birth and Education school, along with any SEN requirements. We are requested to provide this data to Kent County Council; this information is sent to the Local Authority via a secure electronic file transfer system.
As an employer Elite Dance Company is required to hold data on its Teachers; names, addresses, email addresses, telephone numbers, date of birth, National Insurance numbers, photographic ID such as passport and driver’s license, bank details. This information is also required for Disclosure and Barring Service checks (DBS) and proof of eligibility to work in the UK. This information is sent via a secure file transfer system to Capita for the processing of DBS checks. DBS Numbers and date of issue are also held on a central staffing record.
2) The right of access
At any point an individual can make a request relating to their data and Elite Dance Company will need to provide a response (within 1 month). Elite Dance Company can refuse a request, if we have a lawful obligation to retain data but we will inform the individual of the reasons for the rejection. The individual will have the right to complain to the ICO if they are not happy with the decision.
3) The right to erasure
You have the right to request the deletion of your data where there is no compelling reason for its continued use. However Elite Dance Company has a legal duty to keep children’s and parents details for a reasonable time*, Elite Dance Company retain these records for 3 years after leaving pre-school, children’s accident and injury records for 19 years (or until the child reaches 21 years), and 22 years (or until the child reaches 24 years) for Child Protection records. Staff records must be kept for 6 years after the member of leaves employment, before they can be erased. This data is archived securely onsite and shredded after the legal retention period.
4) The right to restrict processing
Parents, visitors and staff can object to Elite Dance Company processing their data. This means that records can be stored but must not be used in any way, for example reports or for communications.
5) The right to data portability
Elite Dance Company requires data to be transferred from one IT system to another; such as from Elite Dance Company to the Local Authority, for performance BOPA licences, and dance Associations for examinations. These recipients use secure file transfer systems and have their own policies and procedures in place in relation to GDPR.
6) The right to object
Parents, visitors and staff can object to their data being used for certain activities like marketing or research.
7) The right not to be subject to automated decision-making including profiling.
Automated decisions and profiling are used for marketing based organisations. Elite Dance Company does not use personal data for such purposes.
Storage and use of personal information
All paper copies of children’s and staff records are kept in a locked filing cabinet. Members of staff can have access to these files but information taken from the files about individual children is confidential and apart from archiving, these records remain on site at all times. These records are shredded after the retention period.
Information about individual children is used in certain documents, such as, a weekly register, medication forms, referrals to external agencies and disclosure forms. These documents include data such as children’s names, date of birth and sometimes address. These records are shredded after the relevant retention period.
Elite Dance Company collects a large amount of personal data every year including; names and addresses of those on the waiting list. These records are shredded if the child does not attend or added to the child’s file and stored appropriately.
Information regarding families’ involvement with other agencies is stored both electronically on a Password protected Computer/Phone and in paper format, this information is kept in a locked filing cabinet. These records are shredded after the relevant retention period.
Tip Toe Stage School stores personal data held visually in photographs or video clips or as sound recordings, unless written consent has been obtained via the Model Release form/fit to Perform agreement form. No names are stored with images in photo albums, displays, on the website or on Tip toe Stage School’s social media sites.
Access to all Office computers is password protected. When a member of staff leaves the company these passwords are changed in line with this policy and our Safeguarding policy. Any portable data storage used to store personal data, e.g. USB memory stick, are password protected and/or stored in a locked filing cabinet.
GDPR means that Elite Dance Company must;
* Manage and process personal data properly
* Protect the individual’s rights to privacy
* Provide an individual with access to all personal information held on them
This Policy was adapted at a meeting at Elite Dance Company in April 2020 Signed on behalf of Elite Dance Company’s Founders.
We here at EDC are constantly reviewing our safety and precautions so that we are inline with Governmental advice and laws. If you have questions or concerns, please Contact Us.